Privacy Policy

Last Updated: 05.29.2025

This Privacy Policy explains how PropWitAI (“PropWitAI “, “we “, “us “, or “our “) collects, uses, discloses, and protects your personal information when you access our website located at www.propwitai.com (the “Website “) or use any of our products or services (collectively, the “Services “).

By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. Please read it carefully.

1. Information We Collect

We may collect various types of information from or about you when you use our Services:

a. Personal Information

This is information that can identify you directly or indirectly, including but not limited to:

  • Contact Data : Name, email address, phone number.
  • Account Data : Username, password, profile details.
  • Payment Data : Payment card information processed securely via third-party payment processors such as Stripe  (we do not store full payment card details).
b. Non-Personal Information

Information that does not directly identify you, which may be collected automatically:

  • Usage Data : Pages visited, session duration, device type, operating system, IP address.
  • Cookies and Tracking Technologies : We use cookies, web beacons, and similar technologies to enhance your experience. For more details, see our Cookie Policy .
c. User-Generated Content

Content you voluntarily submit through the Services (e.g., queries, feedback, reviews) may be stored and used for service improvement, analytics, or support purposes.

2. How We Use Your Information

We process your personal information for the following purposes:

  • To provide, operate, maintain, and improve our Services.
  • To personalize your user experience.
  • To communicate with you, including responding to inquiries, sending updates, newsletters, or service-related messages.
  • To analyze usage trends and measure performance using tools like Google Analytics.
  • To detect, prevent, and investigate fraud or unauthorized use of the Services.
  • To comply with legal obligations and protect our rights and interests.

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal data only where we have one or more of the following legal bases under the General Data Protection Regulation (GDPR):

  • Your Consent : For example, when you opt in to receive marketing communications.
  • Contractual Necessity : To fulfill a contract with you, such as providing the Services you request.
  • Legitimate Interests : For example, to improve our Services, ensure security, or conduct analytics, provided these interests are not overridden by your privacy rights.
  • Legal Obligations : Where processing is required by law.

4. Data Sharing and Disclosure

We may share your personal information with:

  • Service Providers : Third-party vendors who assist us in operating our business, such as hosting providers, customer support platforms, and payment processors.
  • Legal Authorities : If required by law, regulation, or court order, or to protect our rights, property, or safety, or those of others.
  • Business Transfers : In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction.

We do not sell your personal information to third parties.

5. International Data Transfers

Your information may be transferred to, stored, and processed in countries outside your jurisdiction, including the United States. These countries may have different data protection laws than your country of residence.

To safeguard your data, we implement appropriate measures such as Standard Contractual Clauses (SCCs) approved by the European Commission to ensure GDPR compliance when transferring data internationally.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

  • Encryption : SSL/TLS protocols for secure transmission.
  • Access Controls : Limited access based on roles and responsibilities.
  • Regular Audits : Periodic assessments of our systems and processes.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. You use our Services at your own risk.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access : Request a copy of the personal data we hold about you.
  • Correction : Update or correct inaccurate information.
  • Deletion : Request deletion of your data, subject to applicable laws.
  • Restriction or Objection : Limit or object to the processing of your data.
  • Data Portability : Receive your data in a structured, commonly used format.
  • Withdraw Consent : Where processing is based on consent, you may withdraw it at any time.
  • Complaints : Lodge a complaint with a supervisory authority if you believe your rights have been violated (applicable to EEA users).

To exercise any of these rights, please contact us at support@propwitai.com .

8. Retention Period

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children’s Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such data, we will take steps to delete it as soon as possible.

10. Third-Party Links

Our Website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to those external sites. We encourage you to review their privacy policies before providing any personal information.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Services after such changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

📧 Email: support@propwitai.com